Web Portfolio Management

I manage a suite of high-traffic websites for the Seahawks and our associated venues, including Seahawks.com, LumenField.com, and WAMUTheater.com. My role is part editorial oversight, part systems thinking; making sure each site reflects the current moment while staying stable behind the scenes. From publishing workflows and vendor coordination to large-scale digital campaigns, I keep the ecosystem aligned and evolving.

Client: Seattle Seahawks

Role: Project Lead, Designer, and Researcher

Collaborators: Seattle Seahawks Design, Business Analytics, and Marketing Departments

Image via Seahawks.com.

My Role

Since stepping into my role as the Digital Platforms Coordinator for the Seattle Seahawks, I’ve managed day-to-day operations across Seahawks.com, LumenField.com, WAMUTheater.com, and several other team and venue platforms. While much of my work lives in maintenance, it’s not passive; it’s active stewardship. I keep things running, anticipate needs before they arise, and collaborate across departments to make sure the digital side of our fan experience holds up its end of the bargain.

Content & Platform Management

I’ve created and maintained hundreds of pages across our digital platforms, balancing internal requests with long-term user needs. My goal is always to keep content clean, current, and genuinely helpful to fans, even when the team is moving fast. Some of the highlights include:

  1. Over 200 new webpages built and hundreds more updated or maintained
  2. Supported the growth of Seahawks.com to 9.1M unique users and 27.1M+ page views in the 2023 fiscal year
  3. Played a key role in full lifecycle updates for campaigns, events, guides, and seasonal experiences

A section of Seahawks.com that I helped redesign to better match current e-commerce trends and support click-through rates.

Integrations, Tools & Project Ownership

I gradually became the go-to for digital projects that intersect with the website. From marketing experiences to e-commerce automation, I worked to make sure fans saw clean, working experiences and stakeholders got what they needed.

Cross-Functional & Legal Coordination

With more responsibility came deeper collaboration: legal, marketing, vendor management, and international expansion. I learned how to push projects forward with clarity and accountability.

  • Worked directly with Legal to improve compliance in our data collection methods
  • Translated several assets into German with two vendors for the launch of a new international program, Seahawks Deutschland
  • Helped to launch and maintained new microsites and content hubs throughout each season, streamlining how fans access timely updates, event info, and behind-the-scenes content

Another website I maintain in the Seahawks portfolio, Suites.Seahawks.com

The Full List

Here’s a look at the websites I help manage, each serving a unique purpose within the Seahawks digital landscape:

  • Seahawks.com: The team’s primary site, home to news, ticketing, schedules, and everything fans need to follow the Seahawks.
  • LumenField.com: The official venue site for Lumen Field, including stadium info, events, parking, and visitor details.
  • WAMUTheater.com: The site for our adjacent live event space, with upcoming show listings and venue logistics.
  • Suites.Seahawks.com: A premium experience microsite dedicated to suite rentals and hospitality offerings.
  • Throwback.Seahawks.com:  A themed microsite celebrating retro branding, heritage moments, and throwback content.
  • Teammate.LumenField.com:  A portal for stadium employees and gameday staff with access to internal resources and information.
  • SeahawksMedia.com: A press and partner portal for media assets and access to livestreams. 
  • 50.Seahawks.com: A microsite created for our 50th anniversary, highlighting franchise milestones and fan stories.
  • Buy.Seahawks.com: A merchandise-forward e-commerce site for gameday experiences, suite deposits, and auctions.
  • LumenField.com: The official venue site for Lumen Field, including stadium info, events, parking, and visitor details.

Another website I maintain in the Seahawks portfolio, WAMUTheater.com

Outcomes

These efforts helped Seahawks.com surpass our business goals, with:

Other sites in our ecosystem also showed measurable growth, reflecting a broader trend of improved user engagement and successful platform stewardship.

What I've Learned

Website management, in my experience, has evolved into a strategic, forward-thinking discipline, one that shapes how fans interact with every facet of our brand online. I’ve come to see the website as a dynamic presence, not a static product. It requires ongoing care, strategic thinking, and a sense for what fans need before they ask. Over time, I’ve learned how to look ahead and help shape the rhythm of the digital experience, making small adjustments that add up to a clearer, more connected world for our fans.

Another website I maintain in the Seahawks portfolio, LumenField.com

Other Projects

Screenshots of the Mike Macdonald app experience.

Welcome Mike Macdonald

UX Design

A rapid-turnaround mobile experience introducing fans to our new head coach, built in just an hour with curated content and interactive elements.

Learn More
Fans using a Lumen Lens kiosk.

Lumen Lens

Interactive Experiences

A digital photo booth experience that lets fans take pictures with virtual Seahawks players, which I manage and continuously improve.

Learn More
An illustration of children thinking.

Child-Computer Interaction

Research

An independent research project on how children interact with digital experiences, leading to two published articles in UX Collective.

Learn More
Screenshots of our new Gameday Guide using carousels to reduce scroll distance.

Gameday Guide Redesign

UX Design

A UX overhaul of our digital Gameday Guide to better meet fan needs, improve mobile accessibility, and streamline key information.

Learn More
A directory kiosk at Lumen Field.

Lumen Field Directories

Interactive Experiences

An interactive map system for Lumen Field, where I led UX updates, 3D drafting, and kiosk implementation to improve wayfinding.

Learn More
The Pick-A-Pup logo.

Pick-A-Pup

Interactive Experiences

A free-to-play prediction game for our Corgi Cup halftime race, where I led the UX, development, and promotional strategy.

Learn More
Fans participating in SEA Lights with their phone flashlights lit up.

SEA Lights

Interactive Experiences

A synchronized stadium-wide light show, where I managed the app experience and fan messaging to maximize participation.

Learn More
A filled out qualitative smoke test spreadsheet.

Qualitative Smoke Testing

Research

A research method I developed that blends QA smoke testing with UX research to identify major usability issues in large digital products.

Learn More

Other Projects

Fans using a Lumen Lens kiosk.

Lumen Lens

Interactive Experiences

A digital photo booth experience that lets fans take pictures with virtual Seahawks players, which I manage and continuously improve.

Learn More
An illustration of children thinking.

Child-Computer Interaction

Research

An independent research project on how children interact with digital experiences, leading to two published articles in UX Collective.

Learn More
Screenshots of the Mike Macdonald app experience.

Welcome Mike Macdonald

UX Design

A rapid-turnaround mobile experience introducing fans to our new head coach, built in just an hour with curated content and interactive elements.

Learn More
A directory kiosk at Lumen Field.

Lumen Field Directories

Interactive Experiences

An interactive map system for Lumen Field, where I led UX updates, 3D drafting, and kiosk implementation to improve wayfinding.

Learn More
The Pick-A-Pup logo.

Pick-A-Pup

Interactive Experiences

A free-to-play prediction game for our Corgi Cup halftime race, where I led the UX, development, and promotional strategy.

Learn More
Screenshots of our new Gameday Guide using carousels to reduce scroll distance.

Gameday Guide Redesign

UX Design

A UX overhaul of our digital Gameday Guide to better meet fan needs, improve mobile accessibility, and streamline key information.

Learn More
Fans participating in SEA Lights with their phone flashlights lit up.

SEA Lights

Interactive Experiences

A synchronized stadium-wide light show, where I managed the app experience and fan messaging to maximize participation.

Learn More
A filled out qualitative smoke test spreadsheet.

Qualitative Smoke Testing

Research

A research method I developed that blends QA smoke testing with UX research to identify major usability issues in large digital products.

Learn More